Technology Management

The accounts and infrastructure a business runs on, set up properly once and looked after every month. Payments, email, files, domains and backups in one place, with one team answerable for all of it.
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What's included

/01
Technology audit and account inventory
/02
Payment processing for subscriptions and merchandise
/03
Team email setup and administration
/04
Cloud file storage with access levels
/05
Domain and hosting management
/06
Security audits and access control
/07
Automated backups and recovery testing
/08
Renewals, licences and vendor management
The systems your business runs on, set up once and looked after.
The tools arrive one at a time. Payments were set up by whoever built the old site, half the team is still on personal mail, the files sit in someone's Drive behind a link anyone can open, and the domain renews on a card that expired last year. None of it is a problem until the day one of them stops, and then nobody knows who has the password.
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How we work

/001
Inventory
We list everything the business already runs on: accounts, subscriptions, domains, who owns them and what they cost.
/002
Setup
Payments, email, file storage and hosting configured properly, with access levels that match how the team actually works.
/003
Protection
A security review, two-factor where it belongs, and automated backups of every system holding something you cannot lose.
/004
Upkeep
Renewals, access changes when people join or leave, and a monthly check that everything is still where it should be.
How it's bought
Setup is a one-off project, four to six weeks depending on how much is already in place and how much has to be moved. After that it runs monthly at a fixed fee: renewals, access changes, backups and a security review. The accounts stay in your name throughout.
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Alterum in numbers

7

Service directions

All

Channels managed in-house

35+

Expertise areas

190+

Reels produced last month

FAQ

Do we have to move everything at once?
No. We start with the audit and move things in an order that keeps the business running, usually payments and email first, files and hosting after.
Who owns the accounts?
You do. Everything sits in your name on your billing and we work inside it. If we part ways you keep all of it, and the handover takes a day.
What does the security audit cover?
Access rights, two-factor, shared passwords, public links to private files and anything still open to people who have left. You get the fixes, not only the findings.
How often do you back things up?
Daily for anything that changes daily, and we test a restore every quarter. A backup nobody has ever restored from is a guess.
Can you take payments for subscriptions and merch?
Yes, that is part of it. We set up the processing, the recurring billing and the reporting, and connect it to whatever sells: the website, the booking engine or the shop.
What if something breaks out of hours?
Anything that stops payments or email is dealt with the same day. Everything else goes into the monthly cycle in a clear order.